John Smith discusses the issuess related to the warranty.
John Smith
你们的产品有哪些保修条件?Nǐmen de chǎnpǐn yǒu nǎxiē bǎoxiū tiáojiàn? TranslateWhat are the warranty conditions for your products?
Li Wei
我们为所有的产品提供一年保修。Wǒmen wèi suǒyǒu de chǎnpǐn tígōng yì nián bǎoxiū. TranslateWe offer a one-year warranty for all products.
John Smith
如果产品有问题怎么办?Rúguǒ chǎnpǐn yǒu wèntí zěnme bàn? TranslateWhat do you do in case of defective products?
Li Wei
我们产品的分销商在他们的国家必须保证提供售后服务。Wǒmen chǎnpǐn de fēnxiāoshāng zài tāmen de guójiā bìxū bǎozhèng tígōng shòuhòu fúwù. TranslateDistributors of our products are obliged to guarantee after-sales service in their own countries.
John Smith
我们没有能为你们的产品提供服务的专家。Wǒmen méi yǒu néng wèi nǐmen de chǎnpǐn tígōng fúwù de zhuānjiā. TranslateWe do not have specialists who know how to service your products.
Li Wei
我们会派两名工程师去你们那儿一周,培训你们的服务人员。Wǒmen huì pài liǎng míng gōngchéngshī qù nǐmen nàr yì zhōu,péixùn nǐmen de fúwù rényuán. TranslateWe will send to you two engineers for one week training of your service staff.
John Smith
那维修备件呢?Nà wéixiū bèijiàn ne? TranslateWhat about spare parts for repairs?
Li Wei
电话交货时就提供维修备件。Diànhuà jiāo huò shí jiù tígōng wéixiū bèijiàn. TranslateWe will supply spare parts for repair with our deliveries of telephones.
John Smith
你们提供什么备件?Nǐmen tígōng shénme bèijiàn? TranslateWhat kind of spare parts will you supply?
Li Wei
运送第一船货时,我们会根据我们的经验选备件,之后由你们决定。Yùnsòng dì yī chuán huò shí,wǒmen huì gēnjù wǒmen de jīngyàn xuǎn bèijiàn,zhīhòu yóu nǐmen juédìng. TranslateWith the first shipment we will select them on the basis of our experience and later you will decide.