John Smith is talking with the supplier of telephones.
John Smith
您好!我很抱歉地通知您,货物受到了损坏。Nín hǎo!Wǒ hěn bàoqiàn di tōngzhī nín, huòwù shòu dào le sǔnhuài. TranslateHello. I am sorry to inform you that the cargo has been damaged.
Li Wei
发生了什么事?Fāshēng le shénme shì? TranslateWhat happened?
John Smith
有两个托板上的货物被水浸泡,115个电话受损。Yǒu liǎng ge tuōbǎn shàng de huòwù bèi shuǐ jìnpào,yì bǎi yī shíwǔ gè diànhuà shòusǔn. TranslateTwo pallets were flooded with water and 115 telephones are damaged.
Li Wei
我怎样帮助您?Wǒ zěnyàng bāngzhù nín? TranslateHow can I help you?
John Smith
我们的质量检查员说,这些托板上的货没按照我们的要求装箱。Wǒmen de zhìliàng jiǎncháyuán shuō,zhèxiē tuōbǎn shàng de huò méi ànzhào wǒmen de yāoqiú zhuāng xiāng. TranslateOur quality inspector has stated that these pallets were not prepared according to our packing instructions.
Li Wei
如果您把这些电话运回来,我们可以修理。Rúguǒ nín bǎ zhèxiē diànhuà yùn huí lái,wǒmen kěyǐ xiūlǐ. TranslateIf you send these telephones back, we will repair them.
John Smith
我和客户有合同,我现在就需要这115个电话。Wǒ hé kèhù yǒu hétong,wǒ xiànzài jiù xūyào zhè yì bǎi yī shí wǔ gè diànhuà. TranslateI need immediately these 115 pieces due to my contract with my customer.
Li Wei
我可以明天就把它们空运过去,但是每个要5美元。Wǒ kěyǐ míngtiān jiù bǎ tāmen kōngyùn guòqù,dànshì měi ge yào wǔ měiyuán. TranslateI can send them tomorrow by air but it will cost 5 dollars per piece.
John Smith
我建议,这个费用我们各付一半。Wǒ jiànyì, zhè ge fèiyòng wǒmen gè fù yí bàn. TranslateI propose we share this cost 50/50.
Li Wei
好,您的下一个订单,我们给您250美元的折扣。Hǎo,nín de xià yí gè dìngdān, wǒmen gěi nín èr bǎi wǔ shí měiyuán de zhékòu. TranslateOk. We will grant you a discount of 250 US dollars for your next order.