John Smith has been notified by the port agent about the arrival of his cargo to the port of destination.
He is calling his shipping agent.
John Smith
您好。 我接到通知,我的货物已经到港口了。Nínhǎo. wǒ jiēdào tōngzhī,wǒde huòwù yǐjīng dào gǎngkǒu le. TranslateHello. I have been notified about the arrival of my cargo to the port.
Agent
全部海运文件您都收到了吗?Quán bù hǎiyùn wénjiàn nín dōu shōu dào le ma? TranslateHave you received all the shipping documents?
John Smith
对,我已经收到了提货单,商业发票和装箱单。Duì, wǒ yǐjīng shōudàole tíhuòdān, shāngyè fāpiào hé zhuāngxiāng dān. TranslateYes. I have already received Bill of Lading, Commercial Invoice and Packing List.
Agent
您想订购可以在目的港安排的额外服务吗?Nín xiǎng dìnggòu kěyǐ zài mùdì gǎng ānpái de éwài fúwù ma? TranslateDo you want to order additional services to be arranged in the port of destination?
John Smith
您提供什么样的服务?Nín tígōng shénmeyàng de fúwù? TranslateWhat kind of services do you offer?
Agent
报关,把货物运到您的仓库,付关税和增值税的服务。Bàoguān, bǎ huòwù yùn dào nín de cāngkù, fù guānshuì hé zēngzhíshuì de fúwù. Translate(I mean) customs clearance, transportation to your warehouse, payment of customs and VAT.
John Smith
我想要把货物用卡车运到我在华沙的仓库。Wǒ xiǎng yào bǎ huòwù yòng kǎchē yùndào wǒ zài Huáshā de cāngkù. TranslateI would like to order truck transportation to my warehouse in Warsaw.
Agent
好,您要向我们的账户付关税,增值税和运输费。Hǎo, nín yào xiàng wǒmen de zhànghù fù guānshuì, zēngzhíshuì hé yùnshūfèi. TranslateYou should pay customs, VAT and transportation costs to our account.
After arrival of the cargo John is calling the shipping agent
John Smith
您好。我有两个托板的货物受损,被水浸泡了。怎么办?Nínhǎo. Wǒ yǒu liǎng ge tuōbǎn de huòwù shòusǔn, bèi shuǐ jìnpào le.Zěnme bàn? TranslateHello, two pallets are damaged and flooded with water. What shall I do?
Agent
您得跟保险公司联系。Nín děi gēn bǎoxiǎn gōngsī liánxì. TranslateOk. You will have to contact your insurance company.